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Client support feature

Last post 07-08-2009, 12:45 PM by dnisupport. 3 replies.
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  •  07-02-2009, 7:17 AM 515

    Client support feature

    My web host provides a complete support and billing system using clientexec. I prefer a windows/mssql solution. Is there any thought in the future to have a ticket system included with DotNetInvoice?
  •  07-02-2009, 10:11 AM 516 in reply to 515

    Re: Client support feature

    byoweb,

    At this point we are focusing on invoicing as the core component of the product.  If you have a .NET based ticketing system that you'd like us to look into integrating, we could do that.  That is much more feasible for us than to build an entire ticketing system.


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    Jeremy
    DotNetInvoice Support
  •  07-08-2009, 10:38 AM 517 in reply to 516

    Re: Client support feature

    Check out SmarterTicket from http://www.smartertools.com.

    TJ Havens

  •  07-08-2009, 12:45 PM 518 in reply to 517

    Re: Client support feature

    TJ and byoweb,

    We've added a ticket tracking integration into our feature request system.

    What integration points would you be looking for between this type of system and DotNetInvoice?


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    Jeremy
    DotNetInvoice Support
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